Snapshots

Brief project reviews

Oracle Content Experience (OCE) Video

  • Sauce Video Annotations

    Designed collaborative video annotation features for Oracle Sauce Video, later extended to OCE Video Plus. Enabled users to add timeline-based feedback, update clips, and enrich metadata—streamlining group collaboration and content refinement.

  • OCE Video Plus Transcripts

    Designed a Video Transcript Editing and Preview tool for Oracle Content Experience Cloud. Built on ML-based transcription, the tool enabled users to search, view, and correct transcripts with timestamp accuracy—enhancing video accessibility, usability, and content reliability.

  • OCE Video Demo Hub

    Contributed to the design of a video demo application that merged multiple videos into a cohesive storytelling framework with supporting documentation—enhancing sales journeys and interactive training experiences.

Oracle CX Sales Dashboards

  • CX C360 Account Dashboard

    Developed a Retail Banking Customer 360 demo showcasing Oracle Modern Best Practices for sales. The experience highlighted insights, contextual next steps, and recent account activities—giving sales teams a clear, actionable view of each customer. This is replacing the existing CX Sales Account view.

  • CX Sales Campaign Explorer

    Created an interactive Sales Campaign Explorer demo for sales teams to design and manage targeted prospect campaigns. The experience surfaces the most relevant recommendations, campaigns, accounts, contacts, and interactions—empowering salespeople to engage prospects with precision and impact.

  • CX Routines Dashboard

    Redesigned CX Sales Routines and Workflows into a unified dashboard and management tool, combining routine oversight, error detection, volume tracking, and defined actions. The experience empowered sales teams to automate workflows, reduce time, and streamline processes across CX Sales applications.

3D Objects / AR

  • OCE 3D Object Viewer

    Designed a 3D object viewer for Oracle Content Experience Cloud, enabling users to rotate models and explore interactive hotspots. Planned extensions included bringing these same objects into the real world through mobile AR, bridging digital content with immersive, real-world experiences.

  • Cafe Supremo 3D Objects

    Designed an immersive showcase demo for Oracle Cloud World event, highlighting Oracle Content Experience Cloud’s ability to manage 3D objects enriched with metadata, interactive hotspots, and product configuration—demonstrating how the platform can power engaging, next-generation eCommerce experiences.

  • Cafe Supremo Panorama

    Designed an immersive showcase demo for Oracle CloudWorld, demonstrating Oracle Content Experience Cloud’s ability to deliver AR-powered wayfinding. The experience enabled users to navigate real-world environments, discover interactive hotspots, and access destination information—showcasing the platform’s potential to power spatial data.

Oracle CX Field Service

  • CX Field Service Management

    Redesigned the future vision of Oracle Field Service Management by reimagining how schedules, activities, resources, parts, and assets are managed within the platform. The project brought the application into Oracle’s Redwood Design System, modernizing the interface with a clean, intuitive, and scalable design language. The new experience streamlined task tracking of field technicians, improved oversight for supervisors, and simplified complex workflows across scheduling and resource allocation.

  • CX Mobile Field Service

    Designed the future vision of Oracle Mobile Field Service to empower technicians with smarter tools for managing schedules, appointments, and inventory. The concept introduced an embedded messaging app for real-time collaboration and a conversational chatbot to deliver knowledge, guidance, and task assistance—enabling technicians to complete work orders more efficiently and with greater confidence.

  • Work Order Scheduling

    Redesigned Oracle Field Service appointment scheduling to support both direct technician scheduling and resource quota-based allocation. Enhanced flexibility by enabling calendar adjustments for customers and preferred technician selections—improving efficiency, personalization, and customer satisfaction.